Studio Policies + FAQ

IN-PERSON STUDIO CLASSES

  • Pre-registration for class is required as we are still limiting our capacity.

  • Please don’t no-show for class! Cancel your registration 2 hours or more before class to avoid fees.

  • If you late cancel (within 2 hours of class start time), or no-show for class, the credit is used from your account, or unlimited packages and welcome specials are charged a $12 no-show fee.

  • Workshops must be cancelled at least 24 hours in advance to receive studio credit.

  • If you are symptomatic, sick, or have been in contact with someone who is, please refrain from coming to class.

AT HOME: ONLINE ZOOM CLASSES

  • Register for class and receive a link to join 60 minutes before class time.

  • If you sign up less than an hour from class, you should receive a link no later than 10 minutes before the start of class.

  • Don’t see your link? Email info@yogarefugepdx.com or text 971-717-0060

  • You can cancel your online registration anytime before the class start time and the credit will remain on your account until your pricing option expires.

  • Can’t make it at the scheduled class time? No problem! A recording of the class will be emailed afterward and will remain available for you to view for 72 hours.

RETURNS + REFUNDS POLICY

Please direct all inquiries to info@yogarefugepdx.com

We’re not able to offer refunds on class cards, intro specials, and other class pricing options, but in certain cases we may provide studio credit. Extensions on pricing options that have an expiration date are sometimes provided due to unforeseen circumstances, determined on a case-by-case basis.

Workshops cancelled with 24 hours notice or more receive studio credit in the amount paid. With less than 24 hours notice, we’re not able to provide any form of refund or studio credit.

Memberships must be cancelled with a minimum of 14 days written notice before the next billing date. Please email us. Memberships must be paid to date to cancel and we’re not able to offer refunds on unused memberships.

Retail items can be returned within 7 days of purchase for studio credit only, and must be in new, unused condition with all of the original packaging.

 FAQ

 

  • The word “yoga” is often interpreted as meaning “to yoke” or “union”. It is a practice that reintegrates the different parts of self, and is most well known for reintegrating the mind with the body. Yoga appears from the outside to be primarily a physical practice, but once inside of it you realize it incorporates the mind, breath and nervous system in meaningful ways. Yoga has many potential benefits for both mental and physical well-being. Some of our students have reported experiencing an improved relationship to food, improved balance, flexibility and strength, lowering of stress, anxiety and depression, better sleep and reduced pain, among other great benefits. Yoga can be a very challenging form of low-impact exercise, a meditative rest, and everything in between. Yoga has a long history and is practiced in many different ways, so really the best way for you to learn is to come on in and try it!

  • Beginners are warmly welcomed to our studio and invite you to come check us out!

    We offer a Yoga 101 Series every 3 months, which is highly recommended for those looking for an introduction to the practice.

    Additionally, we offer weekly group classes that are an appropriate challenge level for most beginners, including Gentle Yoga and Hatha Yoga.

    We also invite you to sign up for a free 30-minute Wellness Strategy Session with Yoga Refuge owner, Danielle Clothier, to answer any questions you may have about where to begin and to help you determine the best classes for your lifestyle.

    Please see the New Students page for more info.

  • There are many different styles of yoga and different approaches to teaching it, so finding the right fit is key. With the right fit, yoga can be a very safe and low-impact form of movement, making it an excellent option to support your health during all phases of life.

    If you are not sure where to begin, or are concerned that you can’t keep up with a group class, please sign up for our free 30-minute Wellness Strategy Session. Yoga Refuge owner, Danielle Clothier, can help you determine the best fit for your goals, as well as looking at possible modifications for your practice based on injuries and other limitations.

    You can also email anytime for a quick consult to figure out where to start: info@yogarefugepdx.com

  • We recommend bringing your own yoga mat. We rent yoga mats at the studio for $2 (free for your first visit), and also sell a variety of mats if you wish to purchase your own.

    Please wear clothing you can move in, and consider bringing a water bottle.

    Please refrain from wearing perfumes, colognes or other strong scents in the yoga studio.

  • You can email us at info@yogarefugepdx.com with the guest’s name, the class they will be attending with you, and their contact information. We will reserve their spot in the class.

  • Yes, we do offer the ability to pause your membership! The pause can begin at the membership rollover date and be any length of time between 2 weeks-6 months. Memberships may be paused up to 2x per year. Please reach out at least 14 days in advance of your next bill cycle to arrange.

  • Memberships must be cancelled with a minimum of 14 days written notice before the next billing date. Please email us. Memberships must be paid to date to cancel and we’re not able to offer refunds on unused memberships.

  • No, all of our classes are offered at room temperature.

  • 13 is the minimum age to attend with a parent/guardian. 16 year-olds can attend without a parent/guardian.

  • We are open 15 minutes before each regularly scheduled class. Doors may be locked 5 minutes after class start time.

    If you would like to stop by at any other time (to see the studio, buy retail or gift certificates, or for any other reason), email info@yogarefugepdx.com.

  • Our studio space, filled with natural light an an abundance of greenery, is available for rent based around our class/event schedule. Rates vary on a case by case basis.

    Please take a moment to review our schedule to see if our space might accommodate your needs.

    Inquire by completing this form!

  • If you are interested in trading your time in exchange for yoga classes, please inquire at info@yogarefugepdx.com.

  • If you haven’t attended classes at Yoga Refuge, we recommend starting there to see if it feels like a good fit. Then you can apply here.